How to Contact Canada Immigration by Phone

If you need to contact Canada Immigration by phone, it's essential to know the right channels and procedures to ensure your call is handled efficiently. For general inquiries, you should reach out to the Immigration, Refugees and Citizenship Canada (IRCC) Call Centre. Here’s a step-by-step guide on how to do this:

1. Locate the Right Number: The primary contact number for IRCC’s Call Centre is 1-888-242-2100. This number is available for calls within Canada. If you are calling from outside Canada, you can reach the Call Centre at 1-613-944-4000.

2. Prepare Your Information: Before calling, have your personal information ready, including your application number (if applicable), personal identification details, and any previous correspondence with IRCC.

3. Call During Business Hours: The Call Centre operates Monday to Friday, from 8:00 AM to 4:00 PM Eastern Time (ET). Avoid calling during peak hours to minimize wait times.

4. Follow the Automated Instructions: Upon calling, you will be greeted by an automated voice system. Follow the prompts to direct your call to the appropriate department or representative.

5. Speak with a Representative: If your inquiry cannot be resolved through the automated system, you will have the option to speak with a customer service representative. Clearly state your inquiry and provide any necessary documentation.

6. Document the Call: Keep a record of the date, time, and details of your call, including the name of the representative you spoke with, for future reference.

7. Alternative Contact Methods: If phone contact is not suitable, consider using IRCC’s online services or mailing your inquiries. Check the IRCC website for more information.

By following these steps, you can effectively contact Canada Immigration and address your concerns or questions promptly.